Clinics & healthcare
More bookings, less admin.
- The problem
- Patients ask the same questions and forget appointments.
- With Crawdle
- Answers questions instantly, books slots in the chat and sends reminders on its own.
WhatsApp CRM & AI automation
Turn every WhatsApp conversation into sales.
Capture leads, automate replies, manage your sales pipeline and support customers, all from one platform.
Built to your requirementsIntegrates with any CRMWe build, launch & run it
One inbox for every conversation your business has.
From the first “hi” to the repeat order, Crawdle handles the routine automatically and gives your team one place to handle the rest.
app.crawdle.com/enquiries
Replied in 3 seconds at 11:48 PM, with no one online
app.crawdle.com/pipeline
Qualified and assigned before a salesperson opens the chat
app.crawdle.com/catalog
$49 collected inside the chat
app.crawdle.com/orders
Sent automatically at every step of the order
app.crawdle.com/tickets
Resolved in 6 minutes, with the photo and order already in the chat
app.crawdle.com/campaigns
One message, 2,340 customers and 318 conversations started
Industries we serve
Different industries. Similar problems. Crawdle solves them.
Whatever you sell, your customers want quick answers on WhatsApp. Here is what changes with Crawdle.
Ecommerce & online stores
Sell more, support better.
- The problem
- Product and order questions pile up, and slow replies lose sales.
- With Crawdle
- Shows products, takes orders and shares delivery updates, while campaigns bring customers back.
Real estate & lead generation
Never lose an enquiry.
- The problem
- Leads arrive from ads, portals and calls, and follow ups slip.
- With Crawdle
- Puts every enquiry in one pipeline and follows up until the site visit is booked.
Service & support teams
Faster answers, happier customers.
- The problem
- Messages get buried and two people reply to the same customer.
- With Crawdle
- Gives your team one shared inbox, a clear owner for every ticket and workflows that close requests on time.
Broadcasts + auto replies
One message. Every customer journey handled.
Customers tap a reply and Crawdle answers in under a second, booking appointments, taking orders and payments and sharing updates around the clock.
See it for your industry
- Send a message with reply buttonsA photo, the customer’s name and one tap options like “Book an appointment” or “Order now”.
- Every tap gets an instant answerBookings, prices, payments and updates, handled without anyone on your team online.
- Your team takes over when needed“Talk to us” hands the chat to the right person, with the full history.
9:41
Aura Boutique Business account
Tap a reply to try it
Pricing
Simple plans. Grow at your own pace.
Every plan runs on the official WhatsApp Business API. No setup fees, cancel anytime.
Growth Popular for SMBs
For businesses selling and supporting on WhatsApp
₹2,999 / month
Billed monthly + message charges
Includes
- Up to 2 team members
- 3 bot flows
- Unlimited contacts & broadcasts
- AI agent (text & media)
- Welcome & away messages
- Enquiries, tickets & sales pipeline
- Appointment booking & reminders (250 appointments, single seat)
- Product catalog (5 products) & orders, no payments
- Message templates
- Scheduled campaigns & reports
- Click to WhatsApp ads (Meta Ads)
- Standard support
Scale Most popular
For growing teams with custom workflows and integrations
₹5,999 / month
Billed monthly + message charges
Everything in Growth, plus
- Up to 6 team members
- Unlimited appointments (multiple seats)
- Unlimited product catalog
- Unlimited bot flows (advanced)
- Advanced CRM & campaign reports
- Data export (contacts, chats, reports)
- API & webhooks
- Custom CRM / ERP integrations
- Shopify & WooCommerce integration
- Google Sheets integration
- Roles, permissions & audit logs
- Activity logs and team controls
- Dedicated success manager
- Priority support (office hours)
Enterprise For large businesses
For established businesses with complex requirements
Talk to sales
Custom pricing for your team
Everything in Scale, plus
- Higher team and usage limits
- Advanced reporting and governance
- Enhanced custom integration support
- Advanced workflow configuration
- Custom CRM / ERP development (within scope)
- Priority escalation
- Dedicated account manager
- Enhanced onboarding and training
- Custom requirements support
Compare all features
| Growth₹2,999 / mo | Scale₹5,999 / mo | EnterpriseTalk to sales | |
|---|---|---|---|
| Usage | |||
| Team members | Up to 2 | Up to 6 | Custom |
| WhatsApp numbers | 1 | 1 | Custom |
| Contacts & broadcasts | Unlimited | Unlimited | Unlimited |
| Bot flows | 3 | Unlimited | Unlimited |
| Inbox & automation | |||
| Shared team inbox | |||
| Welcome & away messages | |||
| AI agent (text & media) | |||
| Message templates | |||
| Advanced bot flows | |||
| Advanced workflow configuration | |||
| Sales & commerce | |||
| Enquiries, tickets & sales pipeline | |||
| Appointment booking & reminders | 250 · single seat | Unlimited · multiple seats | Unlimited |
| Product catalog | 5 products | Unlimited | Unlimited |
| Marketing & reports | |||
| Scheduled campaigns & reports | |||
| Click to WhatsApp ads (Meta Ads) | |||
| Advanced CRM & campaign reports | |||
| Data export (contacts, chats, reports) | |||
| Advanced reporting & governance | |||
| Integrations | |||
| Google Sheets | |||
| Shopify & WooCommerce | |||
| API & webhooks | |||
| Custom CRM / ERP integrations | |||
| Custom CRM / ERP development | Within scope | ||
| Admin & security | |||
| Roles, permissions & audit logs | |||
| Activity logs & team controls | |||
| Support | |||
| Support | Standard | Priority (office hours) | Priority escalation |
| Dedicated manager | Success manager | Account manager | |
| Onboarding & training | Standard | Fully hand held | Enhanced |
| Custom requirements support | |||
Prices exclude GST. WhatsApp (Meta) message charges are billed at cost on every plan. Need something custom? Talk to us.
Integrations
Connect Crawdle with the tools you already use.
Bring your CRM, ecommerce store and customer conversations together. Using something not listed here? We build custom integrations.
- WooCommerce
- Google Sheets
- WooCommerce
- Google Sheets
Any doubts?
We’re here to help
Do I need my own WhatsApp API access?
No. As a Meta Tech Provider, Crawdle handles the entire setup for you, from number registration to verification, so you’re live without any technical work.
How long does it take to get started?
Most businesses are up and running within a day. Our team guides you through verification and helps build your first flows.
Can I integrate with my existing tools?
Yes. Connect Shopify, WooCommerce, Google Sheets, your CRM, and more, or build anything custom with our API and webhooks.
How does message pricing work?
Meta charges for each message delivered, based on the message type (marketing, utility, authentication or service) and your customer’s country. We pass these on at cost with no markup. Messages customers send you are free, and so are the first 1,000 service messages each month on every number.
Is my data secure?
All conversations run over WhatsApp’s end to end encrypted infrastructure, and your account data is stored securely with strict access controls.